Privacy Policy

Privacy Policy

Effective Date: January 14, 2026
Last Updated: January 14, 2026

At Fizora (“we,” “our,” “us”), accessible from https://fizora.in/, we are committed to protecting the privacy and personal information of our users, customers, visitors, and partners. This Privacy Policy explains what information we collect, how it is used, stored, protected, and with whom it may be shared.

By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information You Provide

We collect personal information when you:

  • Place an order
  • Register an account
  • Sign up for newsletters
  • Fill out contact, enquiry, distributorship, or franchise forms
  • Communicate with customer support

Examples of personal data we may collect include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Company or business name
  • Order details

b. Automatically Collected Information

We may collect information automatically when you visit our site:

  • IP address
  • Browser type and version
  • Date and time of visit
  • Pages visited
  • Device type
  • Cookies and tracking technologies

2. How We Use Your Information

We use collected data for purposes including:

  • Processing and managing orders
  • Communicating with you (emails, updates, confirmations)
  • Personalizing user experience
  • Improving website performance
  • Sending promotional offers and newsletters
  • Responding to enquiries and support requests
  • Compliance with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Enhance your browsing experience
  • Recognize returning visitors
  • Track usage patterns
  • Support analytics services such as Google Analytics

You can control cookies through your browser settings. Disabling cookies may limit some website features.

4. Third-Party Services

We may share data with trusted third parties that help operate our website or perform services on our behalf, such as:

  • Payment processors (e.g., Razorpay, PayPal)
  • Shipping partners
  • Analytics providers
  • Marketing automation tools

These parties have access only to information necessary for their functions and are obligated to protect your data.

5. Sharing & Disclosure

Fizora will not share your personal information with third parties except:

  • To comply with legal requirements or protect our rights
  • With service providers for business operations
  • With your consent

We do not sell, trade, or rent your personal data to outside parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational safeguards to secure your data, including:

  • Secure servers and firewalls
  • Encryption of sensitive data
  • Restricted access to authorized personnel only

However, no system is 100% secure — while we work to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at marketing@fizora.in.