Privacy Policy
At Fizora ("we," "our," "us"), accessible from https://fizora.in/, we are committed to protecting the privacy and personal information of our users, customers, visitors, and partners. This Privacy Policy explains what information we collect, how it is used, stored, protected, and with whom it may be shared. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information You Provide. We collect personal information when you place an order, register an account, sign up for newsletters, fill out contact, enquiry, distributorship, or franchise forms, or communicate with customer support. Examples include your name, email address, phone number, shipping and billing address, company or business name, and order details.
b. Automatically Collected Information. When you visit our website we may automatically collect your IP address, browser type and version, date and time of visit, pages visited, device type, and information gathered through cookies and tracking technologies.
2. How We Use Your Information
- Processing and managing orders
- Communicating with you (emails, updates, confirmations)
- Personalizing user experience
- Improving website performance
- Sending promotional offers and newsletters
- Responding to enquiries and support requests
- Compliance with legal obligations
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience, recognize returning visitors, track usage patterns, and support analytics services such as Google Analytics. You can control cookies through your browser settings; disabling cookies may limit some website features.
4. Third-Party Services
We may share data with trusted third parties that help operate our website or perform services on our behalf, such as payment processors (e.g., Razorpay), shipping partners, analytics providers, and marketing automation tools. These parties have access only to information necessary for their functions and are obligated to protect your data.
5. Sharing & Disclosure
Fizora will not share your personal information with third parties except to comply with legal requirements or protect our rights, with service providers for business operations, or with your consent. We do not sell, trade, or rent your personal data to outside parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational safeguards to secure your data, including secure servers and firewalls, encryption of sensitive data, and restricted access to authorized personnel only. However, no system is 100% secure — while we work to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the right to access your personal data, request correction of inaccurate information, request deletion of personal data, opt out of marketing communications, and withdraw consent at any time. To exercise these rights, contact us at fizora.official@gmail.com.
8. Changes to This Policy
Fizora reserves the right to update this policy at any time. Changes will be reflected on this page with a revised "Last Updated" date.
Privacy Policy
At Fizora ("we," "our," "us"), accessible from https://fizora.in/, we are committed to protecting the privacy and personal information of our users, customers, visitors, and partners. This Privacy Policy explains what information we collect, how it is used, stored, protected, and with whom it may be shared. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information You Provide. We collect personal information when you place an order, register an account, sign up for newsletters, fill out contact, enquiry, distributorship, or franchise forms, or communicate with customer support. Examples include your name, email address, phone number, shipping and billing address, company or business name, and order details.
b. Automatically Collected Information. When you visit our website we may automatically collect your IP address, browser type and version, date and time of visit, pages visited, device type, and information gathered through cookies and tracking technologies.
2. How We Use Your Information
- Processing and managing orders
- Communicating with you (emails, updates, confirmations)
- Personalizing user experience
- Improving website performance
- Sending promotional offers and newsletters
- Responding to enquiries and support requests
- Compliance with legal obligations
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience, recognize returning visitors, track usage patterns, and support analytics services such as Google Analytics. You can control cookies through your browser settings; disabling cookies may limit some website features.
4. Third-Party Services
We may share data with trusted third parties that help operate our website or perform services on our behalf, such as payment processors (e.g., Razorpay), shipping partners, analytics providers, and marketing automation tools. These parties have access only to information necessary for their functions and are obligated to protect your data.
5. Sharing & Disclosure
Fizora will not share your personal information with third parties except to comply with legal requirements or protect our rights, with service providers for business operations, or with your consent. We do not sell, trade, or rent your personal data to outside parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational safeguards to secure your data, including secure servers and firewalls, encryption of sensitive data, and restricted access to authorized personnel only. However, no system is 100% secure — while we work to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the right to access your personal data, request correction of inaccurate information, request deletion of personal data, opt out of marketing communications, and withdraw consent at any time. To exercise these rights, contact us at fizora.official@gmail.com.
8. Changes to This Policy
Fizora reserves the right to update this policy at any time. Changes will be reflected on this page with a revised "Last Updated" date.