Business Apps — Privacy Policy
This policy explains how our three business apps for Android handle information. They are published by Kachaliya Brothers, a partnership firm in Surat, Gujarat, India, which runs the FIZORA and MY COLD ZONE businesses ("we", "us"):
- MCZ Owner — for MY COLD ZONE franchise owners. It opens the owner app at portal.mycoldzone.com.
- FIZORA Distributor — for FIZORA distributors. It opens the distributor app at distributor.fizora.in.
- FIZORA Staff — for our factory, warehouse, sales and delivery staff. It opens the staff app at floor.fizora.in.
Each app shows our web app inside Chrome on the phone and adds nothing of its own. They are work tools for the people we give a login to, not for the general public. The MY COLD ZONE counter app has its own policy at fizora.in/app-privacy.
1. Information the apps handle
Login details. The email or phone number and the password or PIN we, or the owner, set up for you. They are checked by our server.
Business records. Orders, bills, invoices, payments, stock, expenses, purchases and deliveries that you enter or that belong to your account.
Attendance (FIZORA Staff). When a staff member punches in or out, the app takes a selfie and the phone's location at that moment, to record attendance.
Visits and deliveries (FIZORA Staff). When a salesman records a shop visit or a driver confirms a delivery, the phone's location at that moment is saved with that record.
Photos and files you upload. For example a photo of a bill or a document you choose to attach.
Technical data. Our servers keep normal security logs (such as IP address, time and browser version) to keep the service safe and to fix errors.
2. What the apps do not do
- No advertising and no advertising ID.
- No third-party analytics or tracking libraries inside the apps.
- No location in the background: the location is read only at the moment of a punch, a visit or a delivery, and only in FIZORA Staff.
- No access to contacts, SMS, call logs or the microphone.
- We do not sell or rent personal information.
3. Permissions
- Camera — for the attendance selfie and for photos you choose to take. Chrome asks the first time; you can refuse or turn it off later in the phone's settings.
- Location — FIZORA Staff only, for punches, visits and deliveries. Chrome asks the first time; you can refuse or turn it off later.
- Internet — to open the app and save your work.
4. Why we use this information
- To run the business: orders, deliveries, stock, bills, payments and attendance.
- To keep accounts and meet legal duties such as GST and labour records.
- To keep the service secure and fix problems.
5. Where it is stored and who can see it
Records are stored on our cloud servers and travel over encrypted HTTPS connections. A franchise owner sees his own outlet's records, a distributor his own account, and staff only what their work needs; our management and support team can see them to run the business. We use service providers for hosting, who handle data only on our instructions. We share information with government authorities only when the law requires it.
6. How long we keep it
Bills and accounting records are kept for as long as Indian tax and accounting law requires. Attendance records, with their selfies and locations, are kept as long as they are needed for attendance and wage records. Login details are kept while the account is active and removed when it is closed.
7. Your choices, and how to delete your data
You can ask us to correct or delete your personal details, or to close your account, for MCZ Owner, FIZORA Distributor or FIZORA Staff (published by Kachaliya Brothers):
- Write to support@fizora.in from the email or phone number on your account, with the subject "Delete my data" and the name of the app.
- Say whether you want your whole account closed, or only some details removed or corrected.
- We check that the request is yours, and tell you by email what was deleted and what the law makes us keep.
What is deleted: your login (email, phone, password or PIN), your contact details, and the photos, selfies and locations kept with your account, once the law no longer requires them.
What is kept, and for how long: tax invoices, bills, payments and other accounting records are kept for as long as Indian tax and accounting law requires, and attendance and wage records for as long as labour law requires; then they are deleted. Uninstalling an app removes it from the phone; your records stay with your account until they are deleted as above.
8. Children
The apps are business tools for adults. They are not meant for children.
9. Changes
If we change this policy, we will update this page and the date at the top.
10. Contact
Kachaliya Brothers, Shop No 7, Survey No 72, Ground Floor, Arihant Apartment, Dumbhal, Surat, Gujarat 395010, India. Email: support@fizora.in.
Business Apps — Privacy Policy
This policy explains how our three business apps for Android handle information. They are published by Kachaliya Brothers, a partnership firm in Surat, Gujarat, India, which runs the FIZORA and MY COLD ZONE businesses ("we", "us"):
- MCZ Owner — for MY COLD ZONE franchise owners. It opens the owner app at portal.mycoldzone.com.
- FIZORA Distributor — for FIZORA distributors. It opens the distributor app at distributor.fizora.in.
- FIZORA Staff — for our factory, warehouse, sales and delivery staff. It opens the staff app at floor.fizora.in.
Each app shows our web app inside Chrome on the phone and adds nothing of its own. They are work tools for the people we give a login to, not for the general public. The MY COLD ZONE counter app has its own policy at fizora.in/app-privacy.
1. Information the apps handle
Login details. The email or phone number and the password or PIN we, or the owner, set up for you. They are checked by our server.
Business records. Orders, bills, invoices, payments, stock, expenses, purchases and deliveries that you enter or that belong to your account.
Attendance (FIZORA Staff). When a staff member punches in or out, the app takes a selfie and the phone's location at that moment, to record attendance.
Visits and deliveries (FIZORA Staff). When a salesman records a shop visit or a driver confirms a delivery, the phone's location at that moment is saved with that record.
Photos and files you upload. For example a photo of a bill or a document you choose to attach.
Technical data. Our servers keep normal security logs (such as IP address, time and browser version) to keep the service safe and to fix errors.
2. What the apps do not do
- No advertising and no advertising ID.
- No third-party analytics or tracking libraries inside the apps.
- No location in the background: the location is read only at the moment of a punch, a visit or a delivery, and only in FIZORA Staff.
- No access to contacts, SMS, call logs or the microphone.
- We do not sell or rent personal information.
3. Permissions
- Camera — for the attendance selfie and for photos you choose to take. Chrome asks the first time; you can refuse or turn it off later in the phone's settings.
- Location — FIZORA Staff only, for punches, visits and deliveries. Chrome asks the first time; you can refuse or turn it off later.
- Internet — to open the app and save your work.
4. Why we use this information
- To run the business: orders, deliveries, stock, bills, payments and attendance.
- To keep accounts and meet legal duties such as GST and labour records.
- To keep the service secure and fix problems.
5. Where it is stored and who can see it
Records are stored on our cloud servers and travel over encrypted HTTPS connections. A franchise owner sees his own outlet's records, a distributor his own account, and staff only what their work needs; our management and support team can see them to run the business. We use service providers for hosting, who handle data only on our instructions. We share information with government authorities only when the law requires it.
6. How long we keep it
Bills and accounting records are kept for as long as Indian tax and accounting law requires. Attendance records, with their selfies and locations, are kept as long as they are needed for attendance and wage records. Login details are kept while the account is active and removed when it is closed.
7. Your choices, and how to delete your data
You can ask us to correct or delete your personal details, or to close your account, for MCZ Owner, FIZORA Distributor or FIZORA Staff (published by Kachaliya Brothers):
- Write to support@fizora.in from the email or phone number on your account, with the subject "Delete my data" and the name of the app.
- Say whether you want your whole account closed, or only some details removed or corrected.
- We check that the request is yours, and tell you by email what was deleted and what the law makes us keep.
What is deleted: your login (email, phone, password or PIN), your contact details, and the photos, selfies and locations kept with your account, once the law no longer requires them.
What is kept, and for how long: tax invoices, bills, payments and other accounting records are kept for as long as Indian tax and accounting law requires, and attendance and wage records for as long as labour law requires; then they are deleted. Uninstalling an app removes it from the phone; your records stay with your account until they are deleted as above.
8. Children
The apps are business tools for adults. They are not meant for children.
9. Changes
If we change this policy, we will update this page and the date at the top.
10. Contact
Kachaliya Brothers, Shop No 7, Survey No 72, Ground Floor, Arihant Apartment, Dumbhal, Surat, Gujarat 395010, India. Email: support@fizora.in.